Providing Your Business with Solutions Before They Become Challenges

Business Preferred Service

Reduce international calling costs and improve communications efficiency

International Calling

Make low cost, high quality international calls from any telephone in 3 easy steps:
  1. Set up accounts for each person or department on the Secure Online Customer Portal. At any time, modify users and change account settings.
  2. Users make international calls by dialing a local access-number or directly from our mobile app.
  3. Monitor expenses for all international calls from each person or department.

Direct Line Global

Expand your international business presence by offering your clients, partners, and suppliers a cost-effective local direct access number in over 60 countries worldwide.

Toll Free Numbers

Provide US Toll Free access to your business for customers, suppliers and partners.

Local Numbers

Offer local access, to your company, from anywhere in the US or Canada. Easily and inexpensively expand your domestic footprint beyond your current location.

Cloud Services

Modernize your business, improve security and reduce your risk

Interactive Voice Response (IVR)

Customized IVR solutions enabling your business to automate and streamline call flow based on functional needs. We provide managed solution design in order to build, test and integrate your desired call flows.

Cloud PBX

Simplify and improve the way your business communicates, without the expenses or limitations of traditional hardware based telephony systems. With our Cloud PBX solutions, take advantage of powerful features such as mobile integration, advanced voice functionality, conferencing and unending levels of scalability and customization capabilities.

Contact Center Services

Transform your customers' experience

We offer a customized consulting and assessment program to improve your contact center effectiveness and efficiency through:
  • Analyzing the current customer experience, agent satisfaction, processes, technology platform, and PCI compliance.
  • Identifying opportunities to enhance the customer experience, improve sales conversion, increase PCI compliance, and streamline internal processes and technology platforms.
  • Recommend a road-map for changes to processes, technology platform, and how to remove and mitigate any identified risks.

Find Out More

See what people are saying about VIP

  • A solid service!
    I have been using VIP for more than a decade. The price is very attractive and, while there are cheaper offerings, none of them delivers the quality of service that I have been enjoying consistently from VIP. In addition to the price and quality, VIP makes it convenient to call internationally from any of my telephones without having to enter any codes whatsoever and, the cherry on the cake, I have convenient speed dials for my family around the world!

    Charles Pinsky Trustpilot
  • Great Service Even Better Prices!
    I love, love, love VIP. We've had it for years and use it for business and for personal use. It couldn't be easier. Their people are friendly, knowledgable and helpful. Our account automatically "reloads" when the balance gets low so there's never a problem. The connections are crystal clear and we save a boatload of money. I wish everyone I worked with worked as well as VIP.

    Jane Luba Trustpilot
  • Best International Calling Plan on the Planet!
    Could not be more pleased with the VIP Calling Plan for Ghana. The simplicity is remarkable, plus having 10 Speed Dial numbers that take you directly to your friends and family is fantastic. It makes the calls from your friends and family easier and less expensive for them, having a local number they can call. Every one has been pleased with your plan. We all sincerely thank you and my friends and family is telling everyone about your plan, and look to bring more customers to VIP Communications.

    Robert Jarrett Trustpilot
  • This service has been a life saver!
    We discovered this company on arrival in the US and have used their service since that time (2001). It has been a lifesaver as we have family, including elderly parents, in South Africa, and friends all over the world. We have been able to call for an incredibly good price and have never had any problems. It costs less to call overseas than it costs to call friends 25 miles away. We are so grateful to VIP Communications and would recommend them to anyone.

    Caroline Millson Trustpilot