Providing Your Business with Solutions Before They Become Challenges
Business Preferred Service
Reduce international calling costs and improve communications efficiency
Make low cost, high quality international calls from any telephone in 3 easy steps:
- Set up accounts for each person or department on the Secure Online Customer Portal. At any time, modify users and change account settings.
- Users make international calls by dialing a local access-number or directly from our mobile app.
- Monitor expenses for all international calls from each person or department.
Direct Line Global
Expand your international business presence by offering your clients, partners, and suppliers a cost-effective local direct access number in over 60 countries worldwide.
Toll Free Numbers
Provide US Toll Free access to your business for customers, suppliers and partners.
Offer local access, to your company, from anywhere in the US or Canada. Easily and inexpensively expand your domestic footprint beyond your current location.
Modernize your business, improve security and reduce your risk
Interactive Voice Response (IVR)
Customized IVR solutions enabling your business to automate and streamline call flow based on functional needs. We provide managed solution design in order to build, test and integrate your desired call flows.
Simplify and improve the way your business communicates, without the expenses or limitations of traditional hardware based telephony systems. With our Cloud PBX solutions, take advantage of powerful features such as mobile integration, advanced voice functionality, conferencing and unending levels of scalability and customization capabilities.
Contact Center Services
Transform your customers' experience
We offer a customized consulting and assessment program to improve your contact center effectiveness and efficiency through:
- Analyzing the current customer experience, agent satisfaction, processes, technology platform, and PCI compliance.
- Identifying opportunities to enhance the customer experience, improve sales conversion, increase PCI compliance, and streamline internal processes and technology platforms.
- Recommend a road-map for changes to processes, technology platform, and how to remove and mitigate any identified risks.